Terms & Conditions

All designs are copyright Crafty Cards. All rights reserved.

Prices quoted with each design include inserts and matching envelopes. Order of Service includes one printed insert. If you require more than one page i.e. for a full nuptual mass then additional costs shall be incurred - please ask Crafty Cards about these charges.

Printing of guests names onto invitations can be done for a charge of 25p per item (50p per item if addresses to be printed onto envelopes.) Place cards can be personalised for a charge of 25p per item. Details of guests names should be sent either as a word document or excel spreadsheet. Crafty cards will print exactly as per your list and will not be responsible for misspellings, incorrect names or addresses supplied. Handwritten lists of names and addresses will not be accepted.

One set of proofs shall be provided for each item ordered and must be signed and returned prior to orders being commenced. Additional proofs shall be charged at cost. Work shall not commence with an order until all signed items have been received. Any alterations required to be made due to negligent proof reading by the client will be charged accordingly. 

As our Stationery is completely handcrafted, slight variations will occur. This is not an error on our part but merely a feature of a genuine handcrafted product.

A 50% non-refundable deposit is required at time of placing a wedding stationery order. The balance is due prior to delivery of the completed order.

Hand made and hand crafted wedding stationery is personal. Once a deposit has been received all materials are ordered in and kept in stock until such times as order required completion therefore any part of the order cancelled following the signing of the order agreement shall have to paid for in full.

Due to high demand, we work to a very tight schedule and request that you should indicate on your order form the latest date you require your order by.  Any order placed within four months of wedding date or required for completion within one month of order being confirmed shall incur a 50 express order fee.

Carriage is charged at 10.00 per delivery, therefore if order is split (as per customers request) then charges for each delivery shall be incurred. Delivery is via courier on a next-day basis and requires a signature upon receipt. Crafty Cards will contact you once full payment has been received and cleared to arrange a suitable day and address for delivery.

Smaller orders sent via Royal Mail Special Delivery will have postal costs charged accordingly.

Crafty Cards do not accept responsibility for any damage caused during order transit or to individual invitations during the postal process. Where appropriate, Crafty Cards will recommend the use of postal boxes to keep items protected when posting, it is at the customers discretion to choose to use these.

Crafty Cards reserve the right to change specifications should raw materials become unavailable. Major changes shall have the approval of the customer.

We accept payment via cash, cheque (made payable to CRAFTY CARDS), BACS (SORT CODE: 30-25-84 ACCOUNT: 00365565) or PAYPAL (ACCOUNT: info@craftycards.org)